The aim of this course is to help participants to evaluate their soft skills and discover ways of improving and honing them.
At the end of the course, a certificate of attendance will be issued after completing the evaluation questionnaire.
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Soft skills - unlike hard skills, which are measurable and can be proven - are intangible and difficult to quantify. Nonetheless, they are crucial in a job search and in overall professional careers. Soft skills are more connected to who people are, rather than what they know.
One reason soft skills are so revered is that they help facilitate human connections such as building relationships, gaining visibility, and creating more opportunities for personal and professional advancement. In this sense, the term describes those personal attributes that indicate a high level of emotional intelligence
Being aware of and understanding the presence or absence of these skills in our behavior can give us the necessary self-awareness when refining, remodeling and reformulating such.
Jobseekers interested in a career, apprenticeship and traineeship position in the tourism sector.
The course is based on an active learning approach in a virtual and multimedia context. Participants will be responsible for their own learning activity, and as such, the context of e-learning would be as user-friendly, visual, dynamic and clear as possible. For this reason, resources have been designed in a multimedia format as far as possible and have been explained and set out in a very practical way. Learning contexts and case examples have been also centred on professional careers in tourism. The module also provides to build in networking skills as a key learning outcome.
This course has been developed under the Scientific Coordination of Pilar Ficapal.
Pilar Ficapal-Cusí is PhD and.BSc in Psychology, and MsC in Human Resources and Organizations. Actually, she is Associate Professor of Human Resources Management at Economic and Business Studies and Academic director of Master's Degree Programme in Human Resources Management at the Open University of Catalonia (UOC). The R&D activities focus on the study of the explanatory dimensions of the quality of work and employability; organizational skills in the workplace and HRM practices, and the construction and validation of measurement scales.
This platform has been funded with support from the European Commission. This platform reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein..